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8 | InTouch WINTER 2025 NEWS ROUNDUP New rules for power companies Books Beyond Barriers Welcome to Books Beyond Barriers – a disability podcast exploring the wonders of books, resources, research and insights all about (and for!) the disability community. In each episode, host Krissy Wright, librarian at the CCS Disability Action Library and Information Service, will provide helpful resource recommendations, share gems of information, and sometimes even invite special guests to share their insights. Whether you’re looking for resources on a specific topic, want to learn something new about disability or simply want to hear from people who understand your lived experience, Books Beyond Barriers is here to support you on your journey. Join us as we dive into the diverse stories that make up the disability community and strive to make good information accessible to all! Visit https://tinyurl.com/fzce79ad to find out more and catch an episode! All power companies are expected to meet the full set of obligations, including: • not disconnecting residential consumers known to be medically dependent on electricity. • ensuring all fees are reasonable. • providing proactive support to consumers known to be struggling to pay their bills or who use prepay services. Find out more about the Consumer Care Obligations here: www.ea.govt.nz/your-power/ consumer-care-obligations Photo credit: www.ea.govt.nz Parents of Disabled Children Retreat Bookings now open for a 3-night retreat focused on deep rest, respite and supportive connection for parents who have disabled children (of any age). Individuals and couples welcome. 22nd – 25th August 2025 in Rotorua. Facilitated by Liz Weatherly, Self Compassion Coach, Reflexologist and Mindfulness Instructor. For more information visit https://tinyurl.com/9c74cw9u Red Barn - Lake Okareka From 1 April 2025, the updated Consumer Care Obligations came into effect to make sure power companies treat people fairly.

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